- Crucial Conversations
by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al SwitzlerA guide to navigating high-stakes conversations effectively, using tools and techniques to stay focused, respectful, and persuasive under pressure.
- Made to Stick
by Chip Heath and Dan HeathAn exploration of why some ideas survive and others die, offering a six-part framework for crafting messages that are unforgettable, impactful, and actionable.
- The Pyramid Principle
by Barbara MintoA method for structured communication that helps professionals present ideas clearly, logically, and persuasively using hierarchical thinking.